Mitec Group is responsible for support and service of Event Manager (EVM) and MMS/E, originally from Ericsson. Mitec Group has assumed ownership and responsibility of both solutions due to the reputation and track record Mitec enjoys in the market for network management. The shift in responsibility provides an avenue to strengthen the Ericsson product portfolio in the area of network management. Both solutions can be obtained from the traditional Ericsson channels. For further information and requests, please contact us: info@mitecgroup.com The Event ManagerThe Event Manager (EVM) provides flexible and scalable management solutions based on industry standards and protocols. The Event Manager is available for a market leading management platform, the Hewlett-Packard OpenView? Network Node Manager, making it easy to use and integrate with third-party products. For enterprises and service providers this results in lower cost of operation, enhanced performance and increased network availability. The Event Manager combines complex functionality with high usability, and provides tools that use a graphical user interface (GUI) for the visualization and monitoring of MD110 PBX networks, plus monitoring of D.N.A. Application Suite and OneBox services from one interface.
User benefits
Features
Initial Configuration and DiscoveryThe Event Manager uses HP OpenView?s discovery mechanisms to explore the network. The discovered nodes are polled and data is collected to provide an accurate view of the network topology.
The Event Manager will further explore any MD110, D.N.A. or OneBox nodes, and create individual submaps for each node with icon representations for each element. These submaps can then be joined together to provide a hierarchy of maps from global to node level. All alarms are reported up through the different topology layers as they occur. By focusing down to node level, the alarm log can be examined to determine the cause of the events. TopologyHierarchies of submaps are used to logically group and represent topological components. By double-clicking on a selected symbol the user can drill down sub-maps and easily locate the component of interest. The network level contains an overview of the nodes that form the network and the connections between them. In addition, users can configure this submap to group selected nodes into regions, for example, and hence have a better overview of the monitored network. These regions in turn contain the nodes that form a regional sub-network and the connections between them. This is called the sub-network level. Hierarchies typically have four levels:
The Event Manager is integrated with the HP OpenView Network Node Manager, and is responsible for discovering the node level details. A dedicated connection wizard is available for creating connections between interfaces found at the node level, enabling easy-to-understand visualization of connections between node elements such as trunks. Alarm HandlingFaults and configuration changes are propagated upwards in the map hierarchy and each icon is color coded to reflect alarm status. A common alarm log is also maintained which can be used to determine the cause of the alarms. The network nodes are also polled for status changes with configurable intervals. Since Event Manager is based on an open management platform, it is possible to make use of third-party applications and to create specific customer adaptations to further enhance management functionality. SeveritiesHP OpenView?s color codes are used to reflect the status of the node and its components. This status information is propagated upwards in the map hierarchy. Node Manager also supports HP OpenView?s Event Correlation System that reduces the overflow of events into the system, improving overall performance. The network nodes are polled at configurable time intervals to detect status and configuration changes.
Alarm logThe HP OpenView Alarm Browser is used for viewing alarm events. This also includes alarms received from nodes managed by EVM Active MD110 AlarmsThe EVM Alarm Handling Application is used to get more detailed information about active MD110 alarms, and notes can be added for each alarm. The EVM Alarm Handling Application also integrates with DynaText, and can display further explanation for selected MD110 alarms. Launching External ApplicationsIn addition to alarm reporting functions, Event Manager also supports the direct launching of external applications towards the selected network element. In this way, an MD110 node can be selected and sub-windows for the following applications be opened directly towards the network element:
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